Feel at home with us. To save you having to worry about where to find things, we have put together a little guide for you here. Browse through our digital guest folder and discover all the information you need about our hotel, culinary tips, and little extras that will make your stay even more enjoyable.
The nearest airports are Berlin and Hamburg.
Your room will be available from 2:00 pm on the day of arrival.
Without prior arrangement, we will hold your reservation until 6:00 pm.
If you plan to arrive after 6:00 pm, please contact us by telephone.
Arrivals after 9:00 pm are possible via key code; advance payment is required.
We are happy to assist with seminars, conferences or private events for up to 50 people.
Visit our restaurant – we will be happy to serve you a selection of drinks.
Your own bicycles may be stored free of charge in our bicycle shed.
Charging facilities for e-bikes are available there.
Our breakfast buffet is served in the restaurant:
Weekdays 7:00–9:00 am, Sundays & public holidays 8:00–10:00 am.
Lunch packages are available on request.
We are happy to host your family celebration – brunch or festive menu, tailored to your wishes.
Bus line 7 runs to the city centre.
Current timetables are available at reception.
Homemade cakes, butter crumble and ice cream in our restaurant or on the terrace.
Check-in from 2:00 pm.
Late arrivals possible by prior arrangement.
Children are welcome to use our play facilities.
Capitol Cinema, Wismarsche StraĂźe, 19053 Schwerin.
Complimentary city maps available at reception.
Guided tours by bus or on foot – information at reception.
We accept EC/Maestro, American Express, MasterCard and Visa.
Information and ticket service available at reception.
Please vacate your room by 10:00 am on the day of departure.
Please contact reception (internal phone 03 85 64 63 70).
Charging e-bike batteries in hotel rooms is not permitted.
Charging facilities are available in our bicycle shed.
220 volts, alternating current.
Electric cooking or heating devices are not permitted in rooms.
Charging station for two vehicles available on the hotel car park.
Clearly marked – please follow corridor signage.
Fire brigade 112 · Police 110
Castle, boat trips, museums, cathedral and churches – tips at reception.
Available in our office – please contact reception.
In case of fire, call 112 and inform reception.
Flower bouquets can be ordered at reception.
ATMs available at Sieben Seen Center and Marienplatz.
Your opinion matters – speak to us or leave an online review.
Available in all bathrooms.
Information on nearby salons available at reception.
Please turn down the heating when airing the room.
Please contact reception.
Free Wi-Fi available throughout the hotel.
Access details at reception.
Please return your room key at departure.
Loss will be charged €150.
Laundry and ironing service available via reception.
Please contact reception if you have forgotten something.
Luggage storage available – we are happy to assist.
Dial 116 117.
For emergencies call 112.
Available in selected rooms.
Please note consumption and pay on departure.
Schwerin Castle, Schleifmühle and more – ask reception.
Quiet hours apply from 10:00 pm to 7:00 am.
All rooms and public areas are non-smoking.
Cleaning fee €150 for violations.
Mon–Sat 7:00 am – 9:00 pm
Sun & public holidays 8:00 am – 9:00 pm
Hotel and driving school car parks available.
Pets welcome by prior arrangement.
Limited availability – please enquire in advance.
Post office at Marienplatz.
Stamps available at reception.
Available via the television.
Staffed between 7:00 am and 8:00 pm.
Lunch 11:00 am – 2:00 pm
Dinner 5:00 pm – approx. 8:30 pm
Hang the red side of the “Do Not Disturb” sign to skip cleaning.
Via our website or reception.
Hotel safe available at reception.
Sieben Seen Center, Schlosspark-Center, Marienplatz Galerie.
Smoking permitted only in designated outdoor areas.
Cycling, swimming, hiking, sailing, golf and more.
Call 03 85 717171.
Room telephones currently unavailable.
Ticket service available at reception.
Available for purchase at reception.
Changed when placed on the floor.
Information via reception or phone 11861.
Available on request.
Available on request.
The Christmas market is especially popular.